Last reviewed: 26 October 2026 · Version 2026-10-26
1. Who we are
This website and the waiting list are run by Alongside Limited, a company registered in Guernsey (company number CMP78758). Registered office: Petit Bijoux, Les Pages, St. Martin, GY4 6QU, Guernsey. In this notice, “we”, “us” and “our” mean Alongside Limited.
We decide how your details are used. Data protection law calls that being the controller.
The company was registered on 4 September 2026. On that date it took over this website and the waiting list from the person who ran them before. If you joined before then, what we hold about you and how we use it did not change when the company took over. We are telling everyone on the list about this by email. You can raise anything from before that date with us, at the address below.
To ask a question, to unsubscribe, or to have your details deleted: email hello@alongsidehello.com, or write to us at the registered office above.
We have not appointed a data protection officer. The law does not require one for a small waiting list like this one.
2. The law that protects you
We are a Guernsey company. The Data Protection (Bailiwick of Guernsey) Law, 2017 applies to everything we do with your details.
If you live in the UK, the UK GDPR and the Data Protection Act 2018 protect you as well.
Our emails also come under the rules on electronic messages. In Guernsey that is the European Communities (Implementation of Privacy Directive) (Guernsey) Ordinance, 2004. Alderney and Sark each have an Ordinance of their own. In the UK it is the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR).
Our regulator is the Office of the Data Protection Authority (ODPA), Guernsey’s independent data protection authority. Its address is in section 9.
3. What we collect
When you join the waiting list we collect what is in this table, and nothing more. We do not ask for your name, your home address, your phone number or your date of birth. We collect nothing about your health, and nothing that the law treats as sensitive (“special category”) data.
| What | Why we have it |
|---|---|
| Your email address | So we can send you the emails listed in section 4. |
| The town you give | Where you live or, if you joined for someone you love, where they live. We may tidy what you type: a Guernsey parish, for example, is saved as Guernsey. The town tells us where people would like Alongside, and lets us tell you when it launches there. We ask for a town only. Please do not type a street address. |
| Who the place is for | Whether you joined for yourself or for someone you love. It comes from the page you joined on. We use it only to understand who is joining. Older entries were all recorded as for someone you love, because the website did not ask at the time. |
| Your consent | That you ticked the box to agree, the date and time you sent the form, and which version of this notice was in force. Today's version is printed at the top of this page. We keep this so we can show that you agreed. |
| The date you joined | So our system knows when your 24 months are up and your entry must be deleted. |
| Whether your confirmation email was sent | A one-word status that means waiting, sent or failed. It shows us if the email did not go out. |
| Two private codes | Random codes our system makes for your entry. One tells your entry apart from the others. One makes the unsubscribe link in your emails work. If you unsubscribe, we also record the date and time. |
| The date of an important notice | If we send you an important notice (section 4), we record when, so that nobody is sent it twice. |
| Whether a friend sent you | After joining, people can pass our website to a friend with a link that ends in ?ref=friend. If you opened the website from that link and then joined, the one word "friend" is saved with your entry. It tells us how many people came by a link someone passed on. It says nothing about who shared the link, and if you came another way nothing is saved. |
| Your IP address | The number that identifies your internet connection. Our server reads it to stop the website being flooded with automatic requests, above all the waiting list form. It is held only in the server's short-term memory. It is never written down, and never saved in the waiting list. The company that hosts this website also records it in its own logs. |
That is the complete list. You give us your email address, the town and your consent yourself. Our system records the rest when you join. You do not have to give us anything, but without an email address and a town we cannot add you to the list.
This website uses no cookies, no analytics and no advertising trackers. See our Cookie & Tracking Statement.
If you write to us. If you email or write to us, we will have your address and whatever you tell us. We use it only to reply and to deal with what you asked.
4. Why we use it, and the legal basis
We use your email address to send you the four kinds of email below, and to make sure the same address is not added to the list twice. We use it for nothing else.
- one email to confirm your place on the list, sent as soon as you join;
- the occasional update before launch, with news of how Alongside is getting ready;
- one email when Alongside launches in the town you gave us;
- an important notice, only if who runs the list changes, or this notice changes in a way that affects you.
The box you tick when you join says: “I agree Alongside can email me to confirm my place, to send the occasional update before launch, and to tell me when it launches in the town I have given. I can unsubscribe at any time.”
The first three are the ones you agree to when you tick that box. The fourth is not marketing. We send it so that you always know who holds your details and what they do with them.
If you joined before 29 September 2026, the box you ticked was worded differently. It said we would email you about launching in your area, with one note and nothing else. We will keep to that. You will get one email when Alongside launches in your area. The only other email you will get from us is one notice telling you that Alongside Limited now runs the list and that this notice has changed.
Your consent. We send you the confirmation, the updates and the launch email because you ticked the box. Under the Guernsey law this is the consent condition (section 7 and Schedule 2). Under the UK GDPR it is Article 6(1)(a). The rules on marketing emails, in Guernsey and in the UK, ask for the same consent.
You can withdraw your consent at any time, and it is as easy as giving it: use the unsubscribe link in any email, or email us (section 8). Withdrawing does not affect anything we did before you withdrew.
Our legitimate interests. For five things we rely on what the law calls our legitimate interests. That means a sound reason of our own, which must never override your rights (section 7 and Schedule 2 of the Guernsey law; Article 6(1)(f) of the UK GDPR):
- counting how many people in each town would like Alongside, and whether they joined for themselves or for someone they love. Our interest is deciding where to launch next;
- reading your IP address, to stop the website being flooded with automatic requests. Our interest is protecting the list, and the people on it, from abuse;
- keeping the record of your consent, and of your unsubscribe if you make one. Our interest is being able to show that we only email people who agreed, and that we stopped when asked;
- sending you an important notice. Our interest is keeping you properly informed.
- counting how many people joined after opening a link that someone passed on (section 3, “Whether a friend sent you”). Our interest is knowing whether word of mouth works. It says nothing about who passed the link on.
You have the right to object to any of these (section 8).
We make no decisions by computer alone that affect you in any important way, and we do not build a profile of you.
5. Who helps us handle it
We never sell your details, and we never pass them to anyone for advertising.
Three companies provide the services this website runs on. Your details reach them only because the website needs those services:
- Supabase stores the waiting list. The list has its own database, kept apart from the Alongside app.
- Resend sends our emails. To do that it receives your email address and the wording of the email.
- Vercel hosts this website. When you send the form, your details pass through Vercel’s servers on their way to the database. Vercel says it also records the IP address of each visit, a rough location worked out from it, and technical details of the device used.
Supabase and Resend each publish a data-processing agreement as part of their standard terms. It sets out how they must protect the details they are given, and their terms say it applies from the moment those terms are accepted. You can read them here: Supabase’s data-processing agreement and Resend’s data-processing agreement.
Resend also keeps some records of its own, such as logs of the emails it sends. It says it is responsible for those records itself, under its own privacy notice.
Visits to the website. Vercel, which hosts the website, records each visit’s IP address, rough location and device details so it can run and protect the site. We do not copy these records anywhere. How long Vercel keeps them is set by its service for our account. Vercel’s privacy notice explains more.
Each of the three uses other companies to help it run its service, and publishes a list of them: Supabase’s list, Resend’s list, Vercel’s list.
If you email us, your message is held in our email inbox, which Google runs for us. Google is an American company.
6. Where your details are kept
The waiting list is kept in London. We chose Supabase’s London region. Supabase’s terms say it stores data, and mainly handles it, in the region its customer chooses. The small programs that send our emails and handle unsubscribes run on Supabase too, and we ask for them to run in London as well.
Guernsey’s data protection law names the UK as a place where personal data is properly protected, so your details can be kept there.
Supabase itself is a company based in Singapore.
Our emails, and the website itself, are handled by American companies. They are Resend and Vercel. Their published terms say their main systems are in the United States. Vercel says it may also handle data in other countries.
For personal data sent abroad, the companies’ published terms offer two kinds of protection. Standard contractual clauses are a set contract, approved by the European Commission, that binds a company to protect personal data. The EU-US Data Privacy Framework is a scheme under which American companies promise to protect personal data sent to them.
- Resend offers the standard contractual clauses, with the UK’s own addition to them, and says it takes part in the Data Privacy Framework and its UK extension.
- Vercel says it is certified under the Data Privacy Framework and its UK extension.
- Supabase offers the standard contractual clauses, with the UK’s own addition to them. Its agreement also applies the clauses where the law of another country asks for a safeguard.
What Resend and Vercel offer was written for personal data sent from the European Union, the UK and Switzerland. Their documents do not name Guernsey, which is not part of the UK or the European Union. You can read all of these documents at the links in section 5, or ask us and we will send you a copy.
7. How long we keep it
We delete every entry on the waiting list 24 months after it was made. This happens automatically. Every day, the database checks the list and deletes any entry that has reached 24 months. Entries that were unsubscribed are deleted in the same way.
You do not have to wait. Ask us at any time and we will delete your entry (section 8).
If you unsubscribe, your email address is replaced at once with a placeholder that cannot receive email, and we stop emailing you. The rest of your entry stays until the 24-month limit: the town, who the place was for, the dates, the codes and the record of your consent. We keep it so that the unsubscribe link still answers correctly if you open it again, and as a record that the entry was unsubscribed. If you would like it deleted sooner, email hello@alongsidehello.com and we will delete it.
Your IP address is held only in our server’s short-term memory, for at least ten minutes. It is cleared the next time someone sends the waiting list form to that same server after that, or when that server is switched off. It is never written down. Vercel’s own visit records are explained in section 5.
Emails we have sent. Resend says it keeps each email we send, with the address it went to, for 30 days. It gives no fixed period for the records it keeps for itself.
Backup copies. Supabase says it takes a backup copy of the database every day. An entry we have deleted can stay in a backup copy until that copy is itself deleted.
Messages you send us are kept for as long as we need them to deal with what you asked, and to keep a record of how we dealt with it.
8. Your rights, and how to unsubscribe
You can unsubscribe at any time, in two ways:
- use the unsubscribe link in any email we send you. It takes your email address off the list straight away;
- or email hello@alongsidehello.com and we will do it for you.
The law also gives you these rights over your details:
- to be told how we use them, which is what this notice does;
- to see a copy of what we hold about you (access);
- to have it put right if it is wrong (correction);
- to have it deleted (erasure);
- to have our use of it paused (restriction);
- to object to our use of it, and to any use of it for marketing;
- to be given your details in a form you can take elsewhere (portability);
- to withdraw your consent at any time;
- not to have important decisions made about you by computer alone. We make none.
These rights come from sections 10 and 12 to 24 of the Guernsey law and, if you live in the UK, from the UK GDPR. The law sets out when each one applies.
To use any of them, email hello@alongsidehello.com or write to us. It costs nothing. We may ask you to confirm that it is you, so that we never hand your details to someone else. We will reply as soon as we can, and within one month. If a request is complicated, the law allows up to two more months. If we need that time, we will tell you within the first month, and say why.
9. If you are unhappy
Please tell us first, so that we can put it right: hello@alongsidehello.com. We will let you know within 30 days that we have your complaint, and we will deal with it as quickly as we can.
You have the right to complain to our regulator, the Office of the Data Protection Authority (ODPA). A complaint has to be made in writing, and the ODPA has a form for it on its website. You can reach the ODPA:
- by post: Office of the Data Protection Authority, Block A, Lefebvre Court, Lefebvre Street, St Peter Port, Guernsey, GY1 2JP;
- on its website: odpa.gg;
- by email: info@odpa.gg;
- by telephone: +44 (0)1481 742074.
If you complain to the ODPA and are unhappy with how your complaint is handled, the Guernsey law gives you rights of appeal to the court (sections 82 and 83).
If you live in the UK, you can also take your complaint to the UK’s data protection regulator.
10. Keeping your details safe
The waiting list is kept in a database with strict limits on who can reach it. The website can add an entry, and it will say so if an email address is already on the list. It cannot read anything else back. Reading or changing an entry needs a protected key or our own sign-in, and only we hold those. We hold no more than we need, and the list is kept apart from the Alongside app.
11. Changes to this notice
If this notice changes, we will update this page and change the date and the version at the top. If the change affects you, we will also email everyone on the list.
Governing law: England & Wales.